Clients’ success
Comment by Our Clients 2017 to 2025.
Hear what clients say about us
Real feedback from clients who have experienced the difference.
Secretary
“…Dinesh confirmed everything went very well! I love this service. It lets me sleep at night!…”
Low Cost Airline user
“…Everything was great again with this departure, very smooth. Thank you so much for your assistance with this…”(October 2019)
Passengers in a hurry
“…Thank you so much. With this kind of quick service, I definitely will use you again…” (Feb 2019)
Emergency Help
“…Phillip your company did a wonderful job!! I talked to Jude several times as they were diverted to Wellington and would not had made the flight without his help. Every flight was full for days ! I cannot tell you how happy I was for your service!!! Jude did a great job! Thank you again!…” (Jan 2020)
Single Female Traveller
“…Thank you so much. With this kind of quick service, I definitely will use you again…” (Feb 2019)
Business Passenger in New Airport
“…I met with Jason and he had very efficiently taken me through all the processes and speedily too. Looking forward to using you again…”
Departing Elderley Couple
“…We are at the gate. the greeter was lovely. Very easy process. Thank you…”
Family Traveller
“…I just wanted to extend my Thank you and feedback. My mother really liked the service and I would like to give a testimony / feedback for the same. Thank you once again and will definitely recommend and use your services again !..”
Business Travel Agent
…Thank you again for today’s service. Yes, the clients commented that everything was very smooth and they did use the word perfect…” (Sept 2018)
MICE Affinity Group Organizer
“…Thanks for all your help during our recent trip to Vietnam. It made our trip very easy…”
Executive Assistant
“…I wanted to thank you for the seamless arrival service for Eric today – he appreciated it a lot! As he travels to Shanghai regularly, you can be sure we will soon book your services again…”
Air to Ferry Connection
“…It was perfect. Thanks so much for your help you have been brilliant…”
Which Clients use our VIP airport assistance?
Business Travellers in any class
Travellers flying low cost, economy or premium cabins on business and wanting to use Fast Track’s airport assistance to pass hassle-free through busy and unfamiliar airports
Travel Agents & Flight Bookers
PAs, secretaries, flight bookers and travel agents can book this service for their boss or passengers with confidence, and can earn booking commission at the same time.
Frequent Fliers, always travelling
Fliers who regularly use certain airports and need the quickest route through the formalities each time, or who are often visiting new and unfamilair airports and countries
Families; Family Groups
Family groups will find our fast track or airport assistance service really helpful after long flights. Discounted Family Group rates are available in Australia, NZ, S Africa, UK, Japan & Dubai
Mums travelling with kids
Single mums (or dads) travelling with kids can have their hands full with pushchairs, bags and wriggling, tired children! Our greeters will help get everyone through the airport as quickly as possible
Celebrities and Superstars
Celebrities, actors, models and performers like to control their exposure to fans and intrusive paparazzi. We will arrange fast, private, or VIP routes through the airport, help with bags, or extra security.
Corporate, Incentives, Roadshows
Corporate Road show participants or incentive groups will enjoy the special executive handling that Fast Track will arrange for them when the arrive, depart or pass through a strange & busy airport
Actors, Models, Performers & Bands
Musicians and models often travel with crew, band members, assistants and a lot of bags and equipment. Our airport staff will arrange special handling for the VIP talent, and baggage assistance for the accompanying staff
Older Fliers needing extra help
Older travellers will enjoy the special personal care and attention, help and guidance that they will receive at a busy airport before or after a long and tiring flight. A nice start or end to a special journey
Younger Fliers connecting flights
Most airlines offer “unaccompanied minor ” schemes for children travelling alone. But that may not cover transfers between different airlines, or help for under 18’s travelling alone who are not allowed to enter an airline lounge serving alcohol
Worried Travellers, Nervous Fliers
New aiports, airports in countries with unusual language, can be concerning for anyone getting a visa, finding a driver or making a connection. Fast Track staff will provide a reliable and understandable solution and service
Visiting Relatives, Family & Friends
If you are visiting your friends or relatives, or if they are visiting you, then a Airport Meet and Assist service is a great treat for the travellers, and a memorable way to start and end their visit.
High end & private jet travellers
In some airports there are high end elite VVIP options for private Jet and elite travellers. These may include a limousine tarmac transfer from/to airplane, private VIP facilities, and special handling of border controls
Special Assistance for connections
Young, old or disabled passengers who are connecting between different airlines, or on different tickets, needing some extra help with both arrival and departure which is not offered by airline staff
